Hotel Check-In

Receptionist: Good afternoon. Welcome to the Grand City Hotel. How can I help you?

Guest: Hello. I have a reservation for two nights.

Receptionist: Great. May I have your name, please?

Guest: Yes, it’s Anna Schmidt.

Receptionist: Thank you, Ms. Schmidt. Let me check… Yes, I found your booking. A double room for two nights. Is that correct?

Guest: Yes, that’s right.

Receptionist: May I see your passport or ID, please?

Guest: Of course. Here it is.

Receptionist: Thank you. Could you please fill out this registration form?

Guest: Sure.

Receptionist: Perfect. Your room is number 305, on the third floor. Here is your key card.

Guest: Thank you. What time is breakfast?

Receptionist: Breakfast is served from 7:00 to 10:00 a.m. in the restaurant on the first floor.

Guest: Great. Is Wi-Fi available in the room?

Receptionist: Yes, we offer free Wi-Fi. The network name is GrandHotelGuest, and the password is city2025.

Guest: Thank you. Are there any complimentary services?

Receptionist: Yes, you can use the fitness center and swimming pool for free. We also offer a free city map at the front desk.

Guest: That’s good to know. What time is check-out?

Receptionist: Check-out is at 11:00 a.m. If you need a late check-out, please let us know.

Guest: Okay, thank you very much for your help.

Receptionist: You’re welcome. Enjoy your stay with us, Ms. Schmidt!